Frequently asked questions

We help traders turn strategy ideas into structured, testable systems. That means trading bot setup, backtesting, paper trading, dashboards, alerts, monitoring, and custom automation workflows.

No. If you already have a strategy, we help turn it into clear rules and build a system around it. If you don't have one yet, you can start with one of our structured bot strategy templates.

Testing a trading strategy against historical market data. It shows how the strategy would have performed in the past — trade count, win rate, profit and loss, drawdown, and other metrics.

Backtesting doesn't predict the future. It gives you an informed starting point instead of a guess.

Simulated trading without real money. You see how a strategy behaves in live market conditions while tracking entries, exits, wins, losses, P&L, and drawdown — with no capital at risk.

Depending on the project, broker or exchange, and risk requirements, live automation may be possible. We usually recommend starting with backtesting, alerts, and paper trading before moving toward live execution.

Yes. Alert-only monitoring watches your strategy rules and sends SMS or email alerts when conditions are met. No trades are placed automatically in that setup.

Both, depending on your setup. Alerts can cover strategy triggers, entries, exits, take profit, stop loss, max hold exits, and system issues.

Starter is a basic bot or alert system with one strategy and one ticker. It includes alerts and basic logging, but no full dashboard.

Pro includes a paper trading dashboard, open and closed trade tracking, performance metrics, alerts, and monthly support.

No. Starter includes a bot or alert system with simple logging. If you want dashboard access with open and closed trade tracking, win rate, P&L, and drawdown, Pro is the better fit.

Starter includes one ticker or market. Pro includes up to three, depending on project scope. Additional tickers can be added for an extra setup and monthly fee.

The setup fee covers the initial build. The monthly fee keeps the system hosted, monitored, maintained, and supported.

Depending on the plan, that includes bot monitoring, alert checks, dashboard maintenance, paper trading checks, troubleshooting, and system health reviews.

Uptime checks, alert delivery checks, data and API connection checks, dashboard checks, bot health reviews, basic troubleshooting, and minor monthly updates — scope depends on the plan.

Standard support is typically 24–48 business hours. Pro is same business day; Custom is 4 business hours. Priority options may be available.

Response time means when troubleshooting begins — not a guaranteed resolution time.

Possibly — it depends on the platform, API access, account permissions, and project requirements. These setups are usually handled as Custom projects and may require additional planning, testing, and risk controls.

No. We do not guarantee profits, returns, win rates, or trading performance. Trading involves risk and every strategy can lose money.

Our role is to help build, test, monitor, and automate rule-based systems — not to promise outcomes.

No. We do not provide financial advice, investment recommendations, or guaranteed trading outcomes. Our services focus on automation setup, testing tools, dashboards, alerts, and technical workflow support.

Your strategy rules are yours. Ownership and licensing of the delivered system is agreed in writing before the build starts, so there's no ambiguity later. Raise it on the call and we'll put it in the scope document.